Editor’s Note: This article is a customer-submitted testimonial for the Vertiv™ Liebert® GXE. Customer testimonials reflect the personal experiences and opinions of individual users of our products/services.
By Alan Kirk, Managing Director, TMPC Creative Media
At TMPC Creative Media, a stable and uninterrupted power supply isn’t just a convenience—it’s a necessity. As a media company with a global readership, we must be online 24/7 to serve our audience. With staff working remotely and relying on VPN access, even the smallest power disruption could cause downtime, delay production, and impact our services. That’s why we turned to the Vertiv Liebert GXE 3kVA UPS —a decision that has proven invaluable.
Before implementing the Vertiv UPS, we experienced periodic power fluctuations, including spikes and brief dropouts. While these were minor, they posed a risk to our critical systems, including our internet infrastructure, routers, servers, and in-house storage. Additionally, the possibility of an extended power outage could mean lost data, corrupted files, and significant operational setbacks. We needed a robust solution to bridge those gaps and protect our business.
From the outset, working with Vertiv was incredibly straightforward. Their website provided all the details we needed, and any additional queries we had were met with prompt and informative responses. Installation was seamless—our in-house IT team removed the old no longer working UPS and had the new Liebert GXE 3kVA fully configured within an hour.
“I was impressed by how easy and smooth the entire process was. Vertiv made sure we had the right solution for our needs, and the quick setup meant zero disruption to our operations.”
One of the biggest tests for our new UPS came recently when Brisbane faced a cyclone. With unstable power, including frequent spikes and outages, the Vertiv Liebert GXE 3kVA ensured we remained online. Thanks to its reliable power protection, we got through the entire period without any critical system failures, allowing our remote staff to continue accessing files and servers via VPN without issue.
“Having a quality UPS in place meant I didn’t have to worry about downtime or lost productivity. The GXE 3kVA delivered exactly what we needed—seamless power protection and peace of mind.”
After using the Vertiv Liebert GXE 3kVA for over a month, I have no hesitation in recommending it to others in the media industry—or any business that relies on uninterrupted connectivity. My choice was based on a trusted recommendation, and now, having seen its reliability firsthand, I can confidently do the same for my peers.
“If you need a UPS solution that’s dependable, easy to set up, and built to handle real-world power challenges, Vertiv is the way to go.”
For TMPC Creative Media, the Vertiv Liebert GXE 3kVA UPS isn’t just a piece of equipment—it’s a crucial component in ensuring our business remains powered, connected, and always ready to serve our audience.
