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  • Warranty | Vertiv™ Avocent® 19” Local Rack Access (LRA) Consoles

Warranty | Vertiv™ Avocent® 19” Local Rack Access (LRA) Consoles

Warranty and Registration

Avocent Standard Warranty Compliance Regulatory Information Manuals and Tech Bulletins Maintenance Product Overview

Vertiv KVM & Serial Support SKUs

Vertiv has transitioned from the legacy Silver/Gold Maintenance Plans to the updated Advanced Support Plan for KVM and Serial products.

The legacy Silver/Gold SKUs will remain valid until the end of their term, after which renewals will move to Advanced Support. Please refer to the Support Plan Overview page to know more about the program.

Refer to table below for the corresponding replacement SKUs.

Old LCD Support SKUs New LCD Support SKUs Description

1YSLV/GLD-LCD

1YADV-LCD

1 YR Advanced Support Plan for LCD

2YADV-LCD

2 YR Advanced Support Plan for LCD

4YSLV/GLD-LCD

3YADV-LCD

3 YR Advanced Support Plan for LCD
View Product
PRODUCTS & SERVICES
Overview
Critical Power
Overview Uninterruptible Power Supplies (UPS) Energy Storage System DC Power Systems Power Distribution Static Transfer Switches Switchgear and Switchboard Busway and Busduct
Thermal Management
Overview Liquid Cooling Solutions Heat Rejection Outdoor Packaged Systems Room Cooling In-Row Cooling Rack Cooling Free Cooling Chillers Evaporative Free Cooling Thermal Control and Monitoring Custom Thermal
Racks & Enclosures
Overview Integrated Solutions Racks & Containment Outdoor Enclosures
Monitoring & Management
Overview Digital Infrastructure Solutions Embedded Device Management Serial Console IP KVM Switches High Performance KVM LCD Tray Desktop KVM and KM Secure KVM Software Monitoring
Services
Overview Project Services UPS & Battery Services Digital Services Liquid Cooling Services Thermal Services Rack PDU Services DC Power Services Electrical Reliability Services Electrical Safety & Compliance Service Training
Tools & Product Registration
AI Reference Design Selector UPS Selector Use the rPDU Finder Calculate Cooling Economization Compare Rack Products Compare IT Management Products Consultants Corner Download the Vertiv™ XR App Download the Vertiv™ Virtual Showroom App Vertiv Trade-In Program How to Buy Product Registration Virtually Test Cooling Systems in our Labs’ Digital Twins Download BIM files Vertiv Web Interface Demonstrations Vertiv Modular Designer
SOLUTIONS
Overview
Artificial Intelligence
Overview AI Hub Vertiv™ 360AI
Industries
Colocation data centers Hyperscale and cloud Finance Healthcare Manufacturing Logistics Education Retail Federal Telecom
Offerings
Chilled Water Solutions Bring Your Own Power & Cooling Prefabricated Modular Solutions Edge Data Center
Learn About
Overview Data Center Liquid Cooling Battery Energy Storage System Hydrogen Fuel Cells Vertiv Continuing Education (CE) Program
Vertiv Guides
AI Hub Data Center Sustainability Edge Computing Mission-Critical Facility Services
SUPPORT
Overview
Self-help tools
Overview Product Documentation Software/Firmware Updates Warranty Information Quality Policy & Certifications Information and Product Security Report a Security Concern Register Your Product Tools & Applications Discontinued Products Frequently Asked Questions Open Source Software Information Download BIM files Vertiv Modular Designer
Submit a support request
Overview General Inquiry/Issue Resolution Hardware Software Returns (RMA)
Support for Vertiv brands
Avocent maintenance program overview Avocent support contacts Busway and Busduct BIM library
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