Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.

Learn More

Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

Find a Reseller

Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.

Find an Online Reseller

Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.

Contact a Vertiv Specialist

Warranty | Avocent HMX 5000/6000 High Performance KVM Systems

Avocent Standard Warranty Compliance Regulatory Information Maintenance Product Overview

Avocent Extended Warranty Coverage
Ordering Details

Vertiv warrants all Avocent products to be free from defects in material and workmanship for period of 90 days from the date of purchase by the User. Some products have longer warranty coverage periods. Please review the appropriate Avocent warranty documentation for your specific product.

If you require additional support, Avocent Extended Warranty coverage can provide the peace of mind you need. Details on the Avocent Extended Warranty Options can help you determine the right coverage for your environment.


GOLD Support (24x7 Priority Support & Advanced Replacement)

Part NumberDescription


1 YR GLD HW Maintenance HMX1 (1070,5100)


1 YR GLD HW Maintenance HMX2 (2050,5200,6200)


1 YR GLD HW Maintenance HMXIQ


1 YR GLD HW Maintenance HMXMGR


2 YR GLD HW Maintenance HMX1 (1070,5100)


2 YR GLD HW Maintenance HMX2 (2050,5200,6200)


2 YR GLD HW Maintenance HMXIQ


2 YR GLD HW Maintenance HMXMGR

View the HMX 5000 View the HMX 6000

Related Articles

Partner Login

Language & Location