Warranty / RMA Request Form

DC Power & Outside Plant


Please fill out the form below:


REQUESTER’S CONTACT INFORMATION


First Name *
Last Name *
Email *
Phone *
Company *


SHIPPING INFORMATION

Attention *
Address *
City *
State *
Phone *
Zip Code *
Country *


PRODUCT INFORMATION

Product (1)

Product (2)

Product (3)

Product (4)

Product (5)

Spec / Part / Config Number
Serial Number/ UIN#
Is this an OSP Part?

BACKGROUND INFORMATION

What problem mode or alarms occurred?
Did the unit fail at start up?
If no, how long did the unit run?
Spec / Serial Number of power system (if applicable)
Comments


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The processing of my personal data for marketing purposes, including staying informed by email about industry trends, events, offers and product launches.
Important Notes:
  • Please double check the part number needed is correct.
  • Default shipping method for returns is FedEx Ground.
  • An evaluation fee of $120.00 USD may be due if customers rejects service to their units, or if no issue is found.
  • Warranty for repairs and calibrations is 90 days from date of shipment.
  • Warranty for overhauls is 1 year from date of shipment.
 

Thank you for submitting your Warranty / RMA inquiry to Vertiv

We are processing your information and will contact you shortly regarding the status of your request.
If you have questions, please email DCPower.Repair@Vertiv.com


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