Product Family

Site & Network Remote Services

Maximize reliability and optimize assets utilization at the lowest possible cost by having a small team of equipment experts with remote monitoring and control capabilities complementing and supporting your generalist field resources.

Benefits

Increased network availability with early warnings and quicker failure resolutions
Substantial improvement of bad batteries identification
Lower OPEX  and reduced CO2 foot print thanks to fewer site visits and energy savings
Asset optimization by better utilization of existing equipment 

Features

Single-source accountability for all critical infrastructure monitoring and service escalations
With 24/7 technical support and field service, you are supported around the clock by factory-trained experts that understand your equipment
Customized service escalation plan including a process for notifying decision makers within your organization 
Comprehensive reports including monthly alarm summary and KPI's to keep you informed of critical infrastructure operation and recommended action plan 
Our Remote Services can be applied to all types of critical infrastructure, including DC Power, Batteries, HVAC, UPSs, PDUs, generators, fuel tanks, AC utilities, AC Transfer Switches, etc

Find Your Area Contact

Products Support Contacts

Showing contacts for Virginia, 20149, USA Change
Geist Support - Americas (Rack PDU and Watchdog)
+1 888 630 4445
1777 Yolande Avenue Lincoln Nebraska USA
Service areas of focus: Project Services, Performance Optimization Services, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv (Liebert Services)
+1 800 543 2378
610 Executive Campus Drive Westerville Ohio 43082 USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv Monitoring Software (Power Assist, Power Insight and MSP Control Center)
+1 800 222 5877, option 2
Ohio USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management, Generators & Switchgear Services
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