One challenge preventing CIOs from playing a more strategic role is the sheer complexity of the job. They find themselves dealing with an IT infrastructure that has been pushed to the limit with new technologies and growing business demands and must devote most of their time to making sure “the lights stay on.”
At the end of the day, there is little time or budget remaining to allow them to focus on strategic priorities that help their organizations stay ahead of business demands. Those CIOs who do manage to stay ahead of business demands are ones who are able to budget for innovation and focus on strategically adopting new technologies.