Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.

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Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

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Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.


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Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.



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Services

 

From design to optimization, Vertiv™ Services keep the world’s digital infrastructure resilient, responsive, and ready for what’s next — combining decades of expertise with predictive, data-driven performance.

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4000+
service field engineers
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310+
service centers
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~300
technical support/response
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60+
years of mission-critical experience

Enabling the future: Advisory-led, lifecycle powered

We provide our customers with a continuous value cycle, aligned to every stage of their journey, from early-stage consultancy to full implementation, through long-term lifecycle support and optimization – enabling us to solve not just technical issues, but real operational and business challenges.

Driving performance at every stage.

Our consult-first model guides customers from design through optimization; aligning power, cooling, and monitoring systems for maximum performance and uptime.

Intelligence that anticipates downtime.

Through Vertiv™ Next Predict, we turn data into foresight, predicting issues before they happen and reducing total cost of ownership by up to 25%1.

A network that never sleeps.

Our vast, always-on network powered by a global team of dedicated engineers provide around-the-clock support for complete peace of mind.

1. Up to 25% TCO saving with Vertiv 360AI. Comparison between module vs. traditional stick built. Percentages based upon management estimates, case studies and publicly available data.

From consulting to optimization

Project services

Deep infrastructure expertise and a full complement of professional services to guide your project from initial planning and design.

Liquid cooling services

Liquid cooling solutions require maintaining optimal computing infrastructure, preventing downtime, and maximizing efficiencies.

Thermal management services

Integrated lifecycle services help maximize the performance of your thermal management systems.

UPS & battery services

Services to keep your operation running, even when your AC power fails.

DC power services

Product assessment, integration, and maintenance services to ensure the dependable operation of your DC power system.

Rack PDU services

Lifecycle service and support for your rack power distribution units, giving on-site staff a reprieve while ensuring system availability.

Electrical reliability services

Critical expertise for your electrical infrastructure.

Electrical safety & compliance

Services to help you protect your people and infrastructure through regulatory compliance.

Services training

Explore which services training courses are available in your area.

Global scale. Local precision.

 Americas

Service Field Engineers: ~1,750

Technical Support/Response: ~120

Service Centers: 170+

Customer Experience Centers/Labs: 4

 Europe, Middle East, and Africa

Service Field Engineers: ~650

Technical Support/Response: ~130

Service Centers: 60+

Customer Experience Centers/Labs: 12

 Asia Pacific

Service Field Engineers: ~1,600

Technical Support/Response: ~50

Service Centers: 80+

Customer Experience Centers/Labs: 11

Vertiv™ Services in action

Case Studies

Compass Datacenters and Vertiv: Leading the charge in always-on i...

March 27, 2025 Read More

Additional resources

Dynamic cooling solutions: How hybrid systems meet AI’s ever-changing thermal requirements

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Can liquid cooling and power mix safely in the same rack?

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Vertiv™ Next Predict

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