Expert turnkey services & maintenance
As heat surges in high-performance computing environments, the need for liquid cooling technologies in modern IT thermal management becomes critical. Liquid cooling solutions enable smooth operation under high-density computing loads. However, implementing liquid cooling solutions successfully requires maintaining optimal computing infrastructure, preventing downtime, and maximizing efficiencies.
Comprehensive approach
Liquid Cooling Services at Vertiv offer crucial support to tackle these challenges effectively. Our portfolio encompasses design, installation, and maintenance services, facilitating operational efficiency and enhanced system availability. This full-service approach also ensures compliance with global efficiency standards.
Resources
Liquid cooling services offering
Transition design
Vertiv offers a comprehensive Turnkey service, including site assessment, modeling, and solution design. Our thermal experts specialize in upgrading your infrastructure for AI-readiness, ensuring a seamless transition and enhanced operation.
Project to Turn-over
Navigate your project's lifecycle with ease. From commissioning levels L1 to L5, our project managers are with you at every step for a successful liquid cooling system implementation.
Business continuity
We prioritize the smooth operation of your AI and IT systems by providing preventive and corrective maintenance, routine site inspections, dedicated response Service Level Agreement (SLA), and spare parts availability.
Fluid management
Keep your cooling systems operating at their best with our Fluid Management Services. We offer coolant sampling, quality testing, adjustments, and environmentally friendly disposal, collaborating with top coolant suppliers for peak performance.
Digital management
Stay ahead with Vertiv's comprehensive management solutions. Get remote troubleshooting, condition-based maintenance, and asset management with full transparency and dedicated expertise from our service engineers.
Training and education
Vertiv's world-class training opportunities are designed to ensure your staff maximizes the potential of your investment. Our hands-on courses facilitate compliance with environmental regulations, enhance processes, and maintain operational safety.
Vertiv™ Customer operations training
Engage in comprehensive on-site operator training for a strong start after initial equipment setup. Minimize the risk of operator error through our certified engineers' guidance.
Project Services - A specific approach to liquid cooling
Rely on our extensive infrastructure expertise and a full suite of professional services for your liquid cooling project. With Vertiv, you have a single contact for planning, design, execution, and final system approval. Our global reach allows us to deliver consistent project service procedures and scopes of work tailored to your exact needs, no matter your location.
Americas
Europe, Middle East and Africa
Asia Pacific
Levels of project execution
Proactive maintenance and emergency services
Our proactive equipment maintenance services are designed to minimize downtime, extend equipment life, and maximize investment returns, supporting increased system availability for all applications.
Professional installation
Leverage our global expertise in electrical and mechanical installations with best practices employed through our network of experienced and licensed contractors across multiple countries.
Special fluid managent service
Vertiv's fluid management service is tailored to coolant needs in Vertiv units, delivering contamination removal, air purging, and quality assurance for your liquid cooling system's performance.
Customized service agreements
Vertiv customizes service agreements to fit your unique business requirements, guaranteeing precise and professional handling of your liquid cooling deployment. Take a look at our Global Contracts Portfolio to see how we tailor our services to meet your specific needs.
Global Service Portfolio
| Basic | Essential | Preferred | Premier | ||
|---|---|---|---|---|---|
| Performed by Vertiv Certified Technicians |  |
|
|
|
Unit Management |
| Guaranteed Emergency Response Time | |
|
|
|
|
| Access to Customer Resolution Center | |
|
|
|
|
| Preventive Maintenance Service Visits | |
|
|
|
|
| Labor and Travel Coverage | |
|
|
|
|
| Parts Coverage |
|
|
|
|
|
| Secondary Circuit Fluid Sampling | |
|
|
|
Fluid Management |
| Secondary Circuit Fluid Analysis* |
|
|
|
|
|
| Secondary Circuit Fluid Remediation |
|
|
|
|
|
| Secondary Circuit Initial Fill |
|
|
|
|
|
| Secondary Circuit Flush and Fill |
|
|
|
|
*Inclusion of fluid analysis and remediation is predicated upon the use of DOWFROST LC25. If another manufacturer fluid is being used, pricing and offering will need be evaluated
These items are included at this level of service coverage
These items are not included at this level of service coverage, and they will be quoted on time and material basis
These items are available to be
quoted on Time and Material basis
Getting started with liquid cooling services
Support the design of the liquid cooling solution.
Verify liquid cooling design efficiency and feasibility with Digital Twin models and expert guidance.
Test, train, and handover.
Performing all necessary testing and training, ensuring an effective handover to the customer team.
Validate installation and ensure a smooth start-up.
Our priority lies in thorough validation to guarantee a seamless start-up process.
Begin lifecycle maintenance services.
We offer ongoing services to maintain operational continuity.
FAQs
Q: Who installs and maintains Vertiv equipment?
- A: Expert technicians are responsible for installation and proactive maintenance and are backed by an expansive network of licensed contractors for optimal service delivery.
Q: How flexible are Vertiv's Service Level Agreements?
- A: Vertiv provides customizable agreements, ranging from 12 months to a proactive 5-year plan, meeting diverse customer requirements.
Q: What types of coolant does Vertiv use?
- A: Vertiv partners with industry leaders such as NVIDIA, Intel, and Dell to determine the most effective coolant. Additionally, Vertiv collaborates with Dow Chemical, Jeff Cool and Recochem, to provide top-tier cooling solutions.
Q: Where can Vertiv liquid cooling solutions be deployed?
- A: Vertiv's global footprint allows for deployment in various environments, catering to a wide spectrum of cooling needs.
Q: Does Vertiv provide monitoring for leak detection?
- A: Leak detection is an integral part of our product offerings, and Vertiv is dedicated to developing advanced algorithms and ensuring optimal coolant levels, which is vital for the longevity and reliability of equipment.
Why Vertiv?
Vertiv’s deep infrastructure expertise is amplified by our use of data and our cradle-to-grave services, giving our customers insight into technology and operating trends and the confidence to effectively manage risk, reduce costs, increase utilization and make better decisions.
Industry and technology insight
Vertiv service capabilities are based on deep industry and infrastructure expertise amplified by years of equipment performance data. It’s this combination that delivers insight into operating trends making effective risk management and equipment optimization possible.
A flexible and scalable partner
Vertiv partners with critical facility operators to design innovative service programs that meet objectives and budgets. From managing an entire facility build to maintaining equipment in small, remote locations, we provide scalable solutions for the ever critical infrastructure challenge.
Global reach, local support
A truly global organization, we provide consistent service delivery for critical facilities in all regions of the world with service provided by knowledgeable, local specialists. We provide full support for your critical infrastructure when and where you need us.
