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Product Family

Power Continuity Services

While you may be equipped to handle small UPS battery replacement on your own, having factory-authorized technicians do the work for you augments your busy IT staff with a team of experts who can literally do the heavy lifting for you. We’ll partner with you to ensure continuous power for support of vital business applications by finding the best solution for your needs — from DIY battery replacement to UPS replacement with full service protection.

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Best Suited For:
  • Banking, Financial and Insurance
  • Data Center/Colocation/Hosting
  • Education
  • Government
  • Healthcare
  • Professional Services
  • Retail and Wholesale
  • Telecom

Benefits

Assured critical power is due to partnership with service experts and use of a comprehensive protection plan
Optimized use of IT staff happens as Vertiv takes responsibility for your small UPS management
Simplified UPS deployment and maintenance occurs as you rely on factory-authorized service technicians to install, startup, and monitor your new equipment
Improved and hassle-free power protection is the result of having a flexible, scalable partner with industry and technology expertise 

Features

UPS restoration lets you use your IT resources to install and startup a UPS battery pack shipped from Vertiv
UPS refresh includes a battery pack that is installed and started by our factory-authorized technicians, a wellness check, spent battery removal and disposal, optional two-year service contract, and optional remote services
UPS replacement gives you a new UPS with installation, startup, legacy equipment removal and disposal, an optional five-year protection plan, and optional remote services 

Find Your Area Contact

Products Support Contacts

Showing contacts for USA Change
Custom Thermal Customer Service Center
+1 800 543 2778, #6
USA
Service areas of focus:
Electrical Reliability Services
+1 877 468 6384
USA
Service areas of focus: Project Services, Performance Optimization Services, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Spare Parts and Parts Management
Emergency Response for Services
+1 800 543 2378
USA
Service areas of focus: Project Services, Performance Optimization Services

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4 Simple Questions: Determining Next Steps for Your Single-Phase UPS Deployments

Do-it-yourself battery replacement or in-house UPS maintenance and management may not be possible for your over stretched IT personnel, especially as computing networks become more dispersed. Answer our four simple questions to determine the level of visibility and support that is right for your organization.

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Single-Phase UPS Lifecycle Management: Protecting IT Availability

When it comes to small or remote IT edge installations, a UPS that is out of sight is certainly not out of mind. A dedicated battery lifecycle management program, especially as single-phase units age, is essential to effective power protection. See how affordable/various support options can simplify replacement and help maximize uptime and longevity of the UPS.

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Find Your Best Option for Renewal and Maintenance Support

Power Continuity Services offers flexible and complete lifecycle power renewal options for Vertiv™ Liebert® GXT and Vertiv™ Liebert® PSI UPS systems. This comprehensive program ranges from customer battery replacement to full-service replacement of battery and UPS with service contracts. Find what’s right for you.

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