The page you're viewing is for English (EMEA) region.

Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.

Learn More

Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

Find a Reseller

Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.

Find an Online Reseller

Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.

Contact a Vertiv Specialist

The page you're viewing is for English (EMEA) region.


Vertiv™ Power Assist

Vertiv™ Power Assist is a free software used to gracefully shutdown an IT device when the UPS battery backup experiences a threatening condition. The software notifies users of an event, displays key metrics and logs historical data. It is easy to install and protects computers from damage and data loss during a power event.

Find Sales Contact Get Brochure Get Manual
Best Suited For:
  • Banking, Financial and Insurance
  • Broadcast and Entertainment
  • Education
  • Government
  • Healthcare
  • Retail and Wholesale
  • Transportation


Saves cost and time.
Protects equipment and data.
Provides peace of mind.
Keeps users informed. 
Allows for informed decision making. 


Quick to install, configure and upgrade.
Supports redundant dual UPS
Multiple server shutdown
Hyper-V environment shutdown
Scripted sequential shutdown
Scheduled shutdown
Maintenance mode / shutdown on hold temporarily
Device auto discovery via USB connection and SNMP protocol
Automated shutdown based on a number of conditions (e.g., remaining battery percentage or time)
Immediate alarm notifications via email
Displays on-screen alarms and related key data and status
Data and alarm storage for analysis
13 languages for global customers

Supported UPS models: Vertiv™ Liebert® PSI and PSI5, Vertiv™ EDGE UPS, Vertiv™ Liebert® PSA and PSA5 UPS, Vertiv™ Liebert® PST5 UPS, Vertiv™ Liebert® GXT3, GXT4 UPS and Vertiv™ GXT5 UPS.

Note: Not all legacy UPS models support all data points used by Vertiv™ Power Assist. However, users still may perform a shutdown based on available data points. Regarding battery capacity, for example, a legacy UPS user still has the option to shut down when the battery capacity is less than a certain percent, shut down when the battery is only available for a designated remainder of time, or shut down immediately.

Vertiv™ Power Assist
General Information
As a minimum: Dual Core processor 2GHz or faster, 4GB RAM (32-bit) or 8GB RAM (64-bit), USB port. But please refer to your operating system req
Server Operating System
V1.2 Windows 7/8/10 and Server 2012/2016/2019 32/64bit; macOS and Linux. V.1.3 Windows 7/8/10 and Server/Hyper-V 2016/2019 32/64bit

Find Your Area Contact

Products Support Contacts

Showing contacts for Virginia, 20149, USA Change
Vertiv Monitoring Software (Power Assist, Power Insight and MSP Control Center)
+1 800 222 5877, option 2
Ohio USA
Product areas of focus: Software
Vertiv Software Support (Environet Alert and Geist NIC cards)
+1 800 222 5877, option 7
Ohio USA
Product areas of focus: Software
Partner Login

Language & Location