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Warranty / RMA Request Form

DC Power & Outside Plant


Please fill out the form below:


REQUESTER’S CONTACT INFORMATION


First Name *
Last Name *
Email *
Phone *
Company *


SHIPPING INFORMATION

Attention *
Address *
City *
State *
Phone *
Zip Code *
Country *


PRODUCT INFORMATION

Product (1)

Product (2)

Product (3)

Product (4)

Product (5)
Spec / Part / Config Number
Serial Number/ UIN#
Is this an OSP Part?

BACKGROUND INFORMATION
What problem mode or alarms occurred?
Did the unit fail at start up?
If no, how long did the unit run?
Spec / Serial Number of power system (if applicable)
Comments


Privacy Notice Consent

Having read the Vertiv Privacy Policy and GDPR Privacy Notice on personal data processing, I consent to: 

 
The processing of my personal data for marketing purposes, including staying informed by email about industry trends, events, offers and product launches.
Important Notes:
  • Please double check the part number needed is correct.
  • Default shipping method for returns is FedEx Ground.
  • An evaluation fee of $120.00 USD may be due if customers rejects service to their units, or if no issue is found.
  • Warranty for repairs and calibrations is 90 days from date of shipment.
  • Warranty for overhauls is 1 year from date of shipment.
 

Thank you for submitting your Warranty / RMA inquiry to Vertiv

We are processing your information and will contact you shortly regarding the status of your request.
If you have questions, please email DCPower.Repair@Vertiv.com


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PRODUCTS & SERVICES
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Critical Power
概要 Uninterruptible Power Supplies (UPS) DC Power Systems Power Distribution Static Transfer Switches Power Control & Monitoring
Thermal Management
概要 Enclosure Cooling Heat Rejection High Density Solutions Outdoor Packaged Systems Room Cooling In-Row Cooling Rack Cooling Evaporative Free Cooling Free Cooling Chillers Thermal Control and Monitoring
Racks & Enclosures
概要 Integrated Solutions Racks & Containment Outdoor Enclosures
Monitoring & Management
IT Management Software Monitoring
Services
概要 Project & Commissioning Services Preventive Maintenance for Industrial Preventive Maintenance Remote Services Performance Optimization Services Spare Parts & Parts Management Liquid Cooling Services
Tools and Product Registration
Calculate Cooling Economization UPS Sizing Tool Use the rPDU Finder Calculate Cooling Retrofit Savings GXT5 Runtime Tool IT Management and Rack PDU Product Selectors Product Registration Vertiv™ XR App Download the Vertiv™ Virtual Showroom App Virtually Test Cooling Systems in our Labs’ Digital Twins
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