Estado de activación
Contacte con la asistencia para partners de Vertiv: salescloudsupport@vertivco.com
Trabajar con un representante de Vertiv te permite configurar diseños complejos para adaptarlos a tus necesidades únicas. Si eres una empresa que busca orientación técnica para un gran proyecto, Vertiv puede proporcionarte el apoyo que necesitas.
Muchos clientes trabajan con un partner reseller de Vertiv para comprar productos Vertiv para sus aplicaciones de TI. Los partners tienen una amplia formación y experiencia, y están en una posición única para especificar, vender y dar soporte a soluciones completas de TI e infraestructura utilizando productos Vertiv.
¿Ya sabes lo que necesitas? ¿Quieres la comodidad de comprar y enviar de manera online? Algunas categorías de productos Vertiv pueden adquirirse a través de un reseller online.
¿Necesitas ayuda para elegir un producto? Habla con un especialista de Vertiv altamente cualificado para que te ayude a encontrar la solución adecuada para ti.
Maintenance
Contact UsA maintenance contract from E+I Engineering will ensure the reliability of your installations in the long term and help you mitigate the risks associated with the continued operation of electrical distribution systems.
All E+I Engineering equipment is protected by a twelve month guarantee. An additional maintenance plan can be purchased to ensure that your equipment continues to operate with maximum efficiency and performance.
E+I Engineering work with clients to develop the appropriate strategy for your power system and to ensure maximum safeguards against equipment failure. We provide technical support and maintenance on the complete range of E+I Engineering products as well as on systems produced by all third party suppliers.
We have a fully flexible approach to suit each client’s requirements and minimise the impact on your business.
Our Offerings
24 Hour Telephone Support
One of our engineers will help you to diagnose your equipment issue immediately to minimise disruption and restore service as soon as possible.
4 Hour Emergency Response
In the event of a critical failure we can have an engineer on site within 4 hours of receiving the initial call
EMS/PMS Service & Back-up
E+I Engineering offer a complete service package for EMS installations. This ensures that system components (servers/clients/networks/PLC’s etc.) are fully backed up. Our EMS support also includes application of recommended software patches, data historization and software support.
Non-Intrusive Live Service and Fully Isolated Intrusive Service
A sustainable preventative maintenance strategy will help to avoid unexpected breakdowns through early detection of defects and failing equipment. We offer a non-intrusive maintenance service for switchgear panels. This involves cleaning and testing of live equipment. More in-depth/intrusive maintenance of switchgear can be carried out during a planned shutdown.
Circuit Breaker Maintenance
E+I Engineering’s service engineers have many years’ experience working on all types of ACB’s, MCCB’s, OCB’s, VCB’s and SF6 CB’s. We carry out services on these life safety/protective components to ensure their longevity. A circuit breaker maintenance plan includes a full service of all mechanical operating parts as well as full testing of any on-board trip units.
Battery Test and Replacement
We carry out checks on your onsite battery units (UPS and battery tripping packs) to ensure these critical supplies are in full working order should it become necessary to use them.
Thermal Image Survey
Thermal image surveys can determine the presence of potential problems within your electrical distribution system without the need to isolate circuits. Full thermographic reports are issued following completion of the survey.
Transformer Inspection & Service
Our transformer maintenance service offer a complete health check on HV/MV/LV transformers. This includes insulation power factor testing, excitation current tests, capacitance checks, winding resistance, and sweep checks. We can also check oil levels, test oil condition and replace where necessary.
Customer Maintenance Portal
E+I Engineering maintenance contract customers have access to a unique online portal for storage of all maintenance related documentation including all service reports, surveys, equipment drawings, RAMS etc.
Retro-fits and Modifications
E+I Engineering’s project engineers can design bespoke solutions for new and retro-fit/ modifications of existing switchgear panels up to 17.5kV.
Critical Spares
E+I Engineering maintain stocks of critical components that may be necessary in a breakdown situation. Maintenance contract customers will have quick access to these spare parts. We can also advise on recommended stock for site.
Customer Training
It is important for on-site personnel to understand switching sequences and emergency procedures for switchgear. Our expert engineers can provide bespoke training on any switchgear systems to ensure that this critical knowledge is kept up to date.
¿Por qué elegir Vertiv?
La amplia experiencia en infraestructura de Vertiv se ve amplificada por el uso de datos y servicios integrales, que ofrece a los clientes información sobre la tecnología y las tendencias operativas y la confianza para administrar el riesgo de manera efectiva, reducir costes, aumentar la utilización y tomar mejores decisiones.
Las capacidades de servicio de Vertiv se basan en una amplia experiencia en el sector y en una infraestructura amplificada por años de datos sobre el rendimiento de los equipos. Es esta combinación la que proporciona una visión de las tendencias operativas, permitiendo una gestión eficaz de los riesgos y la optimización de los equipos.
Vertiv se asocia con operadores de instalaciones críticas para diseñar programas de servicio innovadores que cumplan con los objetivos y presupuestos. Desde la gestión de la construcción de una instalación completa hasta el mantenimiento de equipos en ubicaciones pequeñas y remotas, ofrecemos soluciones escalables para cualquier reto de infraestructura crítica.
Una organización global que ofrece una prestación de servicios consistente para instalaciones críticas en todas las regiones del mundo, con un servicio prestado por especialistas locales. Proporcionamos soporte completo para tu infraestructura crítica cuando y donde lo necesites.