Services
From design to optimization, Vertiv™ Services keep the world’s digital infrastructure resilient, responsive, and ready for what’s next — combining decades of expertise with predictive, data-driven performance.
Enabling the future: Advisory-led, lifecycle powered
We provide our customers with a continuous value cycle, aligned to every stage of their journey, from early-stage consultancy to full implementation, through long-term lifecycle support and optimization – enabling us to solve not just technical issues, but real operational and business challenges.
Driving performance at every stage.
Our consult-first model guides customers from design through optimization; aligning power, cooling, and monitoring systems for maximum performance and uptime.
Intelligence that anticipates downtime.
Through Vertiv™ Next Predict, we turn data into foresight, predicting issues before they happen and reducing total cost of ownership by up to 25%1.
A network that never sleeps.
Our vast, always-on network powered by a global team of dedicated engineers provide around-the-clock support for complete peace of mind.
1. Up to 25% TCO saving with Vertiv 360AI. Comparison between module vs. traditional stick built. Percentages based upon management estimates, case studies and publicly available data.
From consulting to optimization
Project services
Deep infrastructure expertise and a full complement of professional services to guide your project from initial planning and design.
UPS & battery services
Services to keep your operation running, even when your AC power fails.
Digital services
Ensure healthy critical systems by relying on domain experts who use advanced monitoring to capture and analyze your system data, and turn it into action.
Thermal management services
Integrated lifecycle services help maximize the performance of your thermal management systems.
DC power services
Product assessment, integration, and maintenance services to ensure the dependable operation of your DC power system.
Software
Today's data centre cannot be managed in a siloed manner. You need a comprehensive monitoring software solution, that collects all the data you need to run your critical infrastructure efficiently, and delivers a real-time, integrated view of the entire IT facility and its subsequent assets.
Critical power infrastructure
Protect your essential services by ensuring your Switchgear Systems are maintained in optimum working condition by fully trained Vertiv Engineers, and ensure your generator system is in optimum condition with our comprehensive range of Service, Repair and Upgrade capabilities.
Liquid cooling services
Liquid cooling solutions require maintaining optimal computing infrastructure, preventing downtime, and maximizing efficiencies.
Global scale. Local precision.
Americas
Service Field Engineers: ~1,750
Technical Support/Response: ~120
Service Centers: 170+
Customer Experience Centers/Labs: 4
Europe, Middle East, and Africa
Service Field Engineers: ~650
Technical Support/Response: ~130
Service Centers: 60+
Customer Experience Centers/Labs: 12
Asia Pacific
Service Field Engineers: ~1,600
Technical Support/Response: ~50
Service Centers: 80+
Customer Experience Centers/Labs: 11
Vertiv Service in Action
Compass Datacenters and Vertiv: Leading the charge in always-on i...
May 08, 2025Compass Datacenters addresses critical uptime challenges by collaborating with Vertiv to implement a dual solution: Vertiv™ Site-Based Services with Vertiv™ Next Predict—enhanced on-location services complemented by an AI-powered tool for...
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