Purpose
Vertiv aligns our security practices, processes, and policies to global standards and best practices to assist our customers in protecting their data, products, and services.
The purpose of the Vertiv Trust Center is to provide customers, partners and industry with a central resource to report concerns and otherwise interact with Vertiv’s Security Teams on various security topics and otherwise communicate about relevant security information.
Objective
We are committed to providing secure products to our customers and take all security concerns seriously. We work to quickly review, validate and remediate vulnerabilities submitted to us.
The Vertiv Security Incident Response Team (SIRT) objective is to minimize security risk by providing timely information and remediation of vulnerabilities in our network, web properties and products. This includes software, hardware, services and solutions.
The SIRT manages the receipt, analysis, investigation and remediation of security issues. The SIRT will also coordinate the disclosure of security vulnerability information.
We welcome reports from independent researchers, industry organizations, vendors and customers concerned with security.
Processes
Product Security is integrated into Vertiv’s overall New Product Development and Introduction (NPDI) process to ensure all new products are developed with security in mind. All new products are expected to meet Vertiv’s SECURE requirements.
Policies
Product Security, Governance, Transparency, Privacy, Compliance (Security and Product Certificates etc.) and Reliability
We encourage coordinated disclosure of product security vulnerabilities. Security researchers, industry groups, government organizations and vendors can report potential product security vulnerabilities to Vertiv.
Report a product security concern
If the vulnerability affects only a Vertiv product, please click “Report a Product Security Concern” below.
Please include the following:
- Product and version
- Description of the potential vulnerability
- Any special configuration required to reproduce the issue
- Proof of concept or exploit code, if available
- Potential Impact
- CVE #
- Company or Organization
- Tool used to uncover potential vulnerability
Report other security concerns
If the vulnerability affects only a Vertiv product, please click “Report a Product Security Concern” below.
For all other security issues, please click “Report other Security Concerns” below.
- Website URL or location
- Type of potential vulnerability (XSS, Injection, etc.)
- Instructions to reproduce the potential vulnerability
- Proof of concept or exploit code, including how an attacker could exploit the potential vulnerability
- Potential impact
