Estado de ativação
Contacte o Apoio ao parceiro da Vertiv: salescloudsupport@vertivco.com
Trabalhar com um representante do fabricante Vertiv permite que os designs complexos sejam configurados de acordo com as suas necessidades únicas. Se for uma organização que procura orientação técnica num projeto de grandes dimensões, a Vertiv pode fornecer o apoio de que necessita.
Muitos clientes trabalham com um parceiro revendedor Vertiv, para comprar produtos Vertiv para as suas aplicações de IT. Os parceiros têm uma vasta formação e experiência, e estão posicionados de forma única para especificar, vender e apoiar soluções completas de TI e infraestruturas com produtos Vertiv.
Já sabe do que precisa? Quer a conveniência da compra e do envio online? Determinadas categorias de produtos Vertiv podem ser adquiridas através de um revendedor online.
Precisa de ajuda para escolher um produto? Fale com um Especialista Vertiv altamente qualificado que o ajudará a orientar-se para a solução certa para si.
- Produtos e Serviços
- Serviços
- Switchgear & Busbar Services
- Maintenance
Maintenance
Contact UsA maintenance contract from E+I Engineering will ensure the reliability of your installations in the long term and help you mitigate the risks associated with the continued operation of electrical distribution systems.
All E+I Engineering equipment is protected by a twelve month guarantee. An additional maintenance plan can be purchased to ensure that your equipment continues to operate with maximum efficiency and performance.
E+I Engineering work with clients to develop the appropriate strategy for your power system and to ensure maximum safeguards against equipment failure. We provide technical support and maintenance on the complete range of E+I Engineering products as well as on systems produced by all third party suppliers.
We have a fully flexible approach to suit each client’s requirements and minimise the impact on your business.
Our Offerings
24 Hour Telephone Support
One of our engineers will help you to diagnose your equipment issue immediately to minimise disruption and restore service as soon as possible.
4 Hour Emergency Response
In the event of a critical failure we can have an engineer on site within 4 hours of receiving the initial call
EMS/PMS Service & Back-up
E+I Engineering offer a complete service package for EMS installations. This ensures that system components (servers/clients/networks/PLC’s etc.) are fully backed up. Our EMS support also includes application of recommended software patches, data historization and software support.
Non-Intrusive Live Service and Fully Isolated Intrusive Service
A sustainable preventative maintenance strategy will help to avoid unexpected breakdowns through early detection of defects and failing equipment. We offer a non-intrusive maintenance service for switchgear panels. This involves cleaning and testing of live equipment. More in-depth/intrusive maintenance of switchgear can be carried out during a planned shutdown.
Circuit Breaker Maintenance
E+I Engineering’s service engineers have many years’ experience working on all types of ACB’s, MCCB’s, OCB’s, VCB’s and SF6 CB’s. We carry out services on these life safety/protective components to ensure their longevity. A circuit breaker maintenance plan includes a full service of all mechanical operating parts as well as full testing of any on-board trip units.
Battery Test and Replacement
We carry out checks on your onsite battery units (UPS and battery tripping packs) to ensure these critical supplies are in full working order should it become necessary to use them.
Thermal Image Survey
Thermal image surveys can determine the presence of potential problems within your electrical distribution system without the need to isolate circuits. Full thermographic reports are issued following completion of the survey.
Transformer Inspection & Service
Our transformer maintenance service offer a complete health check on HV/MV/LV transformers. This includes insulation power factor testing, excitation current tests, capacitance checks, winding resistance, and sweep checks. We can also check oil levels, test oil condition and replace where necessary.
Customer Maintenance Portal
E+I Engineering maintenance contract customers have access to a unique online portal for storage of all maintenance related documentation including all service reports, surveys, equipment drawings, RAMS etc.
Retro-fits and Modifications
E+I Engineering’s project engineers can design bespoke solutions for new and retro-fit/ modifications of existing switchgear panels up to 17.5kV.
Critical Spares
E+I Engineering maintain stocks of critical components that may be necessary in a breakdown situation. Maintenance contract customers will have quick access to these spare parts. We can also advise on recommended stock for site.
Customer Training
It is important for on-site personnel to understand switching sequences and emergency procedures for switchgear. Our expert engineers can provide bespoke training on any switchgear systems to ensure that this critical knowledge is kept up to date.
Porquê a Vertiv?
A experiência profunda da Vertiv em infraestruturas é amplificada pela nossa utilização de dados e os nossos serviços de ponta-a-ponta, o que oferece aos nossos clientes um bom conhecimento sobre a tecnologia e tendências operacionais, assim como a confiança para gerir riscos eficazmente, reduzir custos, aumentar a utilização e tomar as melhores decisões.
As capacidades de assistência da Vertiv baseiam-se em conhecimentos profundos sobre este setor e infraestruturas, amplificados por anos de dados de desempenho do equipamento. É esta combinação que fornece informações sobre as tendências operacionais, o que possibilita uma gestão eficaz de riscos e otimização do equipamento.
A Vertiv estabelece parcerias com operadores de instalações críticas para conceber programas de manutenção inovadores, que cumpram objetivos e orçamentos. Desde a gestão da construção completa de instalações até à manutenção de equipamentos em localidades pequenas e remotas, fornecemos soluções escaláveis para os desafios sempre críticos que são enfrentados pelas infraestruturas.
Uma organização verdadeiramente global, fornecemos serviços consistentes para instalações críticas em todas as regiões do mundo com serviços prestados por especialistas locais experientes. Fornecemos um apoio total para a sua infraestrutura crítica, quando e onde for necessário.