Services
From design to optimization, Vertiv™ Services keep the world’s digital infrastructure resilient, responsive, and ready for what’s next — combining decades of expertise with predictive, data-driven performance.
Enabling the future: Advisory-led, lifecycle powered
We provide our customers with a continuous value cycle, aligned to every stage of their journey, from early-stage consultancy to full implementation, through long-term lifecycle support and optimization – enabling us to solve not just technical issues, but real operational and business challenges.
Driving performance at every stage.
Our consult-first model guides customers from design through optimization; aligning power, cooling, and monitoring systems for maximum performance and uptime.
Intelligence that anticipates downtime.
Through Vertiv™ Next Predict, we turn data into foresight, predicting issues before they happen and reducing total cost of ownership by up to 25%1.
A network that never sleeps.
Our vast, always-on network powered by a global team of dedicated engineers provide around-the-clock support for complete peace of mind.
1. Up to 25% TCO saving with Vertiv 360AI. Comparison between module vs. traditional stick built. Percentages based upon management estimates, case studies and publicly available data.
From consulting to optimization
VITAL services for your business
We guarantee the continuity of today’s vital applications and those of tomorrow throughout their entire life cycle.
Services for critical facilities and advanced solutions
We offer handling, operation and maintenance services of data centers and solutions for their critical infrastructure.
Service partner program
The "Service Partner" program from Vertiv (Authorized Service Provider) seeks to improve the end customer experience.
Project services
Deep infrastructure expertise and a full complement of professional services to guide your project from initial planning and design.
UPS & battery services
Services to keep your operation running, even when your AC power fails.
Thermal services
Integrated Lifecycle Services help maximize the performance of your Thermal Management Systems.
Rack PDU services
Lifecycle service and support for your rack PDUs, providing on-site staff relief ensuring system availability.
DC power services
Your network reliability depends on product selection, a properly engineered installation and sound maintenance practices..
Liquid cooling services
Liquid cooling solutions require maintaining optimal computing infrastructure, preventing downtime, and maximizing efficiencies.
Global scale. Local precision.
Americas
Service Field Engineers: ~1,750
Technical Support/Response: ~120
Service Centers: 170+
Customer Experience Centers/Labs: 4
Europe, Middle East, and Africa
Service Field Engineers: ~650
Technical Support/Response: ~130
Service Centers: 60+
Customer Experience Centers/Labs: 12
Asia Pacific
Service Field Engineers: ~1,600
Technical Support/Response: ~50
Service Centers: 80+
Customer Experience Centers/Labs: 11
Vertiv Service in Action
Compass Datacenters and Vertiv: Leading the charge in always-on i...
March 27, 2025Compass Datacenters addresses critical uptime challenges by collaborating with Vertiv to implement a dual solution: Vertiv™ Site-Based Services with Vertiv™ Next Predict—enhanced on-location services complemented by an AI-powered tool for...
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