Vertiv™ LIFE™ Services monitors Vertiv™ uninterruptible power systems to minimize system outages and reduce customer intervention
Bogotá, Colombia [February 24, 2022] – Vertiv (NYSE: VRT), a global provider of critical digital infrastructure and continuity solutions, today announced Vertiv™ LIFE™ Services, its new real-time monitoring and reporting service for Vertiv™ uninterruptible power supply systems (UPS). This advanced monitoring system provides customers with visibility and control over their critical UPS systems 24 hours a day, seven days a week. Vertiv LIFE Services is now available to Vertiv customers in Latin America with Basic, Essential, Preferred or Premium maintenance contracts.
Rather than rely on an on-site technician to report any alerts or irregularities in the UPS, Vertiv LIFE Services delivers automated alerts to Vertiv technical support professionals, minimizing response time and helping to increase the reliability of customer facilities. Upon receiving the alert, support professionals interpret the data, diagnose the problem and if necessary, dispatch local service and parts to repair the UPS and restore operation.
The UPS systems use internet protocol (IP) and HTTP to safely and efficiently transfer data to the Vertiv™ Global Support Network, without changes to existing IT infrastructure or manual intervention.
The Vertiv LIFE Services solution also offers customers the Vertiv™ Advisor mobile app, a cloud-based service that allows users to monitor the connection status of the UPS equipment in real-time, with indication that Vertiv Services is working on their behalf.
“With Vertiv LIFE Services, customers can be assured of improvements in both uptime and operational efficiency, resulting in unprecedented system protection and support. This new launch points Vertiv in the direction of 4.0 industries,” commented Mariela Misiano, service offering manager, Vertiv LATAM.
Vertiv™ Advisor mobile app features:
- Monitors Vertiv Service response, preventive maintenance and repair
- Notices and notifications based on the service
- Data-driven information on unit operation and services
- Instant access to current health index of site and unit
- Filters noise and simplifies management
- Reduces operational complexity of mission critical infrastructure
- Monitoring and remote services 24X7X365
For more information, visit Vertiv.com or Vertiv social media: Facebook, LinkedIn, Instagram and Twitter.
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 21,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
Forward-Looking Statements
This release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27 of the Securities Act, and Section 21E of the Securities Exchange Act. These statements are only a prediction. Actual events or results may differ materially from those in the forward-looking statement set forth herein. Readers are referred to Vertiv’s filings with the Securities and Exchange Commission, including its most recent Annual Report on Form 10-K/A and any subsequent Quarterly Reports on Form 10-Q for a discussion of these and other important risk factors concerning Vertiv and its operations. Vertiv is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements, whether as a result of new information, future events or otherwise.
CONTACT
Gabriela Pabon
P +57 3043450714
E gpabon@grupoalbion.net
