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Vertiv LIFE Services

Vertiv LIFE Services provide real-time visibility into your critical systems, resulting in early detection of anomalies and immediate reaction in case of alarms. Adding in the diagnosis capability of remote system engineers allows our technicians to be armed to quickly, accurately, and safely restore equipment to its proper operating condition.

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Benefits

Vertiv LIFE Services grant uptime assurance by enhanced system’s availability
First Time Fix Rate granted by remote diagnostic and appropriate site dispatching - we diagnose the issue and dispatch an expert carrying the right parts to restore normal operations
Fast Incident Response allowed by immediate reaction and definition of the best course of action - your system stays in contact with our LIFE Services Center providing all the fundamental information to diagnose his health status
Unparalleled peace of mind having experts analysing and managing the health status of your system 24/7
Reports displaying how your critical systems are smoothly operating and continuously monitored

Features

Remote monitoring of equipment key control parameters happens 24/7 to allow for early detection of trends and operating anomalies that may lead to critical failures. Vertiv LIFE Services collect real time events and measures for Power and Thermal equipment
Data analysis performed by remote system engineers provides interpretation of trends and critical system warnings, alarms and status messages to recommend actions ensuring system optimal performance
Remote problem diagnosis, using the extensive data collected, determines the cause of warning and alarm conditions, identifies potential problems, and provides information on performance trends
Periodic reports. You will receive a comprehensive report detailing the working order of your equipment and its operational performance

Find Your Area Contact

Products Support Contacts

Showing contacts for Virginia, 20149, USA Change
Geist Support - Americas (Rack PDU and Watchdog)
+1 888 630 4445
1777 Yolande Avenue Lincoln Nebraska USA
Service areas of focus: Project Services, Performance Optimization Services, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv (Liebert Services)
+1 800 543 2378
610 Executive Campus Drive Westerville Ohio 43082 USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv Monitoring Software (Power Assist, Power Insight and MSP Control Center)
+1 800 222 5877, option 2
Ohio USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management, Generators & Switchgear Services
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