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Product

Vertiv Life Services

Vertiv™ Life™ Services provides continuous insight into critical equipment operation to improve performance, streamline service processes for faster issue resolution, and add deep expertise of both equipment and service to any organisation without overhead. It connects critical systems with Vertiv engineers who continuously monitor and analyse real-time operating data to identify trends, predict behaviours, and respond immediately to out-of-norm conditions; by resolving issues remotely, or dispatching a field engineer within minutes.

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Best Suited For:
  • Banking, Financial and Insurance
  • Broadcast and Entertainment
  • Data Center/Colocation/Hosting
  • Education
  • Government
  • Healthcare
  • Manufacturing
  • Professional Services
  • Retail and Wholesale
  • Telecom
  • Transportation

Benefits

Reduce downtime: Remote diagnostics and direct connection to field service provide the fastest possible reaction and resolution.
Maintain optimum performance: Continuous data-driven expert analysis of critical systems enables ongoing optimization of equipment reliability and efficiency.
Minimise overhead: Ensures the availability and performance of critical systems without having to dedicate on-site personnel.
Comprehensive information: All operational equipment conditions and remote resolution activities are tracked, populating a comprehensive report. 

Features

Data-Driven Insight: Vertiv experts continuously monitor and analyse all relevant control and operating equipment parameters. 
Real-time Response: Vertiv™ Life™ Services “sees” operating issues as soon as they occur and triggers immediate service action. 
Connected Service: Vertiv service engineers can resolve many anomalies remotely and are also connected to the Vertiv field service organisation throughout various countries. 
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Products Support Contacts

Showing contacts for Virginia, 20149, USA Change
Geist Support - Americas (Rack PDU and Watchdog)
+1 888 630 4445
1777 Yolande Avenue Lincoln Nebraska USA
Service areas of focus: Project Services, Performance Optimization Services, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv (Liebert Services)
+1 800 543 2378
610 Executive Campus Drive Westerville Ohio 43082 USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv Monitoring Software (Power Assist, Power Insight and MSP Control Center)
+1 800 222 5877, option 2
Ohio USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management, Generator Services
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