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Partners

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Product Family

UPS and Thermal Management Preventive Maintenance

Protect your core Critical Infrastructure with a single service partner.

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Benefits

Factory trained Customer Engineers and Vertiv LIFE Services grant you an immediate reaction and best in class first time fix, maximising your critical infrastructure uptime and preventing unexpected shutdown
Optimised equipment and system operations increasing infrastructure lifetime by tuning and upgrading the system based on the actual application
Vertiv Customer Engineers with extensive technical knowledge, experience and commitment to safety grant a steady delivery of services both in a routine and in an emergency situation

Features

Vertiv's regular preventive maintenance programs include 24/7 emergency callout and Vertiv LIFE Services, the remote diagnostic and preventive monitoring service
Preventive Maintenance visits adhering to detailed Scopes Of Work and followed by technical customer reports
Granted Response Time at site ranging from next business day to clock hours 24x7
Site activity schedule during normal working hours and 24x7 based on the application needs
Original manufacturer spares granting quality and compatibility anytime during equipment lifecycle
Planned software and firmware upgrades on equipment controls
Consumable replacement and lifecycle components management
24x7 Technical support hotline and alarm escalation processes

Find Your Area Contact

Products Support Contacts

Showing contacts for Virginia, 20149, USA Change
Geist Support - Americas (Rack PDU and Watchdog)
+1 888 630 4445
1777 Yolande Avenue Lincoln Nebraska USA
Service areas of focus: Project Services, Performance Optimization Services, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv (Liebert Services)
+1 800 543 2378
610 Executive Campus Drive Westerville Ohio 43082 USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
Vertiv Monitoring Software (Power Assist, Power Insight and MSP Control Center)
+1 800 222 5877, option 2
Ohio USA
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management, Generators & Switchgear Services
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