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Product Family

UPS and Thermal Management Preventive Maintenance

Protect your core Critical Infrastructure with a single service partner.

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Factory trained Customer Engineers and Vertiv LIFE Services grant you an immediate reaction and best in class first time fix, maximising your critical infrastructure uptime and preventing unexpected shutdown
Optimised equipment and system operations increasing infrastructure lifetime by tuning and upgrading the system based on the actual application
Vertiv Customer Engineers with extensive technical knowledge, experience and commitment to safety grant a steady delivery of services both in a routine and in an emergency situation


Vertiv's regular preventive maintenance programs include 24/7 emergency callout and Vertiv LIFE Services, the remote diagnostic and preventive monitoring service
Preventive Maintenance visits adhering to detailed Scopes Of Work and followed by technical customer reports
Granted Response Time at site ranging from next business day to clock hours 24x7
Site activity schedule during normal working hours and 24x7 based on the application needs
Original manufacturer spares granting quality and compatibility anytime during equipment lifecycle
Planned software and firmware upgrades on equipment controls
Consumable replacement and lifecycle components management
24x7 Technical support hotline and alarm escalation processes

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Products Support Contacts

Showing contacts for USA 20149 Change
Electrical Reliability Services – Support
Service areas of focus: Project Services, Performance Optimization Services, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Spare Parts and Parts Management

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