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Streamlining Troubleshooting and Problem Resolution in Remote Sites

Not that long ago, the “network edge” in many organizations consisted of a few remote branches along with legacy main or intermediate distribution frames.

But now that is changing. Spurred by the need to drive compute and storage closer to users and devices, the edge is becoming more distributed, more critical and more difficult to manage. 

The emergence of 5G will only amplify this trend. Analyst firm 451 Research in its 2019 Report, “Telco Study on 5G Reveals Industry Hopes and Fears: From Energy Costs to Edge Computing Transformation,” found that four of five survey participants globally have either already deployed or intend to deploy multi-access edge computing (MEC) sites to support their 5G deployments. These selfcontained mini data centers represent the purpose-built edge of the future. Efficiently managing this growing network of sites will be one of the most significant challenges IT organizations face in the coming years.

Serial consoles provide a proven solution to this challenge. These compact, powerful devices provide the ability to view all working processes independent of the software view of the screen. In the event of a failure they deliver the ability to analyze configuration and log files remotely, even if no IP is available. Here’s how that can change the process of dealing with a failure.

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