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A Vertiv direct sales relationship provides technical guidance for larger organizations, including those with global projects. Dealing directly with Vertiv as the original equipment manufacturer enables complex designs to be configured to your unique needs, whatever the application.

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Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

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Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.

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Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.

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Vertiv™ Critical Insight Provides 92% First-time Resolution

January 31, 2019


A European Telecom operator with thousands of sites located in multiple countries decided to migrate the existing monitoring platform to a new solution more adapted to their current needs with more flexible and adaptable monitoring options.

Their maintenance model is based on an internal NOC and subcontractors supporting first level of support. They rely on Vertiv to help them provide higher quality support for their customers.

The Solution

The customer decided to go for a solution including Trellis™ Critical Insight to monitor thermal management and direct current systems. They used a stand-alone controller to monitor non-intelligent elements, diesel, temp sensor, etc.

Download the Case Study

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