Background
ITE operates a comprehensive IT infrastructure to support the needs of its staff and 40,000 full and part-time students. The IT systems team was tasked to maintain more than 100 servers, hosting single sign-on web portals, emails, e-learning, student administration, finance and human resource systems, among other functional-specific systems. To do so effectively required the implementation of a remote management solution for a multi-platform system.
Results
- Streamlined management and control that allowed for more time freedom and better resource allocation
- Improved security
- Eliminated supplemental expenditures on additional security software necessary for file encryption
- Less infrastructure for reduced costs and more physical space
| Case Summary | |
|---|---|
| Location: | Ang Mo Kio, Singapore |
| Critical Need: | Faced with the daily task of maintaining servers, managing requests from users, and executing multiple projects to enhance services offered to its public, staff and students, ITE's IT administrators needed to be able to allocate its technical resources more effectively. Ultimately, the institution needed a remote management solution for its multi-platform system which included UNIX and Wintel servers. |
| Vertiv Solution: |
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