The page you're viewing is for Japanese (Japan) region.

The page you're viewing is for Japanese (Japan) region.

Vertiv Customer Portal

Real Service - 24/7 x 365 Support

Business Continuity Assurance

24/7 access to view your sites and service history from our new customer portal. This new portal offers access to your Vertiv assets, recent service history, warranty information and support associated with Vertiv equipment at your sites.


How to Register

  1. After clicking on the "Register" button above, you will be brought to an OKTA portal were you will have to create an account.
  2. You will be asked to create a password, provide a security question and answer, setup two-factor authentication (email) and identify a user icon.
  3. Once you have filled out this form, click "Create My Account".
  4. From here you will be able to sign in and view your portal.