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Vertiv Supports Critical Infrastructures in Mexico with Services Closer to Customers

Querétaro, and the Mexican market as a whole, has been recognized for its rapid development as the country's data center ecosystem continues to expand.

Risks and problems that can arise due to data center system failures range from downtime to equipment damage, and loss of data to loss of reputation. Therefore, regardless of a company’s core business or size, the regular maintenance of critical infrastructure is vital to support optimal operation and operational continuity.

In times of uncertainty, such as the one we are living in as a result of the COVID-19 pandemic, it is common for companies to seek to reduce or delay their investment plans. However, pushing aside investments related to services – including evaluations or consultancies, maintenance, refurbishments, updates or reconditioning of your critical infrastructure – is a risky option.

Programs and services for engineering, project management or monitoring energy consumption are key for maximum return on infrastructure investment, as well as greater system availability.

At Vertiv, we have defined a full lifecycle management approach, based on best practices and years of experience, that consists of three stages to optimize the continuity of critical equipment.

  1. Projects: This initial phase includes the design, planning, engineering, integration and management of new facilities or launching new equipment.
  2. Maintenance: At this stage, all the support required for the equipment to operate correctly is provided through preventive and corrective maintenance, monitoring services, reports, repairs, and an efficient response capacity.
  3. Performance: When the project reaches a certain degree of maturity, audits are completed to determine if the conditions of the facility or the equipment are suitable for the new needs of the critical infrastructure.

Observing the fulfillment of these stages is possible thanks to a team of expert engineers, trained in the Academia Vertiv. As specialized consultants, we can meet users’ needs by evaluating the conditions of their assets in order to apply the best practices and industry standards.

Proximity is Crucial, Mainly in the Decentralization of Services

Another essential aspect to guarantee critical infrastructures is the decentralization of services. In this program, we seek to place our resources closer to our clients, with trained personnel equipped to meet each requirement, reducing the reaction time in any emergency to meet promised timeframes. This approach allows us to be familiar with and be prepared to support the operational functioning of each customers’ facilities.

An important part of our project development is properly installing each piece of equipment to enable proper operation and optimize equipment life. It is also essential to think about the correct level of maintenance that will promote critical infrastructure availability and reduce the level of corrective events that could occur in the future.

These actions will positively impact all of our customers, especially those in industries such as telecommunications and data center management, which could be significantly impacted by downtime.

Fast Data Center Development in Querétaro 

The increase in data usage and connectivity services development, derived from the health emergency caused by Covid-19, has forced companies to pay greater attention to the conditions in which they operate. It has also forced others to join the digital transformation journey in order to meet the demand of users and operations.

Querétaro has become the preferred region due to its location and proximity to Mexico City, its low level of incidents caused by natural disasters, its communication routes, and electrical installations; in addition to its extensive use of data, which demands the need for a reliable storage infrastructure to have connection availability. For the first time, the Data Center Global Market Comparison 2021 report, prepared by global commercial real estate broker, Cushman & Wakefield (C&W), which typically focuses on the North American market, added the state of Querétaro and the Mexican market as a whole, for its rapid development, as the country's data center ecosystem continues to expand.

At Vertiv, we are ready to meet the growing demand in Querétaro. We have strengthened our local presence by increasing the number of service engineers, as proximity to clients is crucial to providing timely onsite services. Reaction speed and highly trained personnel are vital to dealing with incidents that occur at our clients’ facilities.

The continuous development of better tools for the maintenance and performance of critical infrastructure has the potential to positively impact each project. Supervision by experts and strategic partners like Vertiv can improve data center availability and lead to more efficient operation.

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