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Warranty | Vertiv™ Avocent® IPUHD 4K IP KVM

Avocent Standard Warranty Compliance Regulatory Information Maintenance Product Overview

 Vertiv KVM & Serial Support Program Ordering and Coverage Details

Vertiv has transitioned from the legacy Silver/Gold Maintenance Plans to the updated Advanced Support Plan for KVM and Serial products.

The legacy Silver/Gold SKUs will remain valid until the end of their term, after which renewals will move to Advanced Support. Please refer to the Support Plan Overview page to know more about the program.

Refer to table below for the corresponding replacement SKUs

Old IPUHD Support SKUs New IPUHD Support SKUs Description
ADX-1YSLV/GLD-IPUHD 1YADV-IPUHD 1 YR Advanced Support Plan for IPUHD
ADX-2YSLV/GLD-IPUHD 2YADV-IPUHD 2 YR Advanced Support Plan for IPUHD
ADX-4YSLV/GLD-IPUHD 3YADV-IPUHD 3 YR Advanced Support Plan for IPUHD

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