Product Family

Standby Services

For your business, downtime is not an option. When you are facing a major event, such as severe weather, there is no room for power failure. Standby services from Vertiv provide the support you need to ensure reliable power within your data center. Simply request support, and an expert technician will come to your site, ready to take action if and when something goes wrong at your data center.

Best Suited For:
  • Banking, Financial and Insurance
  • Data Center/Colocation/Hosting
  • Healthcare
  • Retail and Wholesale

Benefits

Priority attention during an unexpected event is given to customers with a service contract
Supplemental human resources with domain expertise allows you to reallocate your internal personnel as needed
More direct access to engineering support from the original equipment manufacturer leads to a shorter mean time to repair (MTTR)
Superior spare parts support means you have access to often hard-to-find parts for faster equipment restoration
Better availability of your business-critical systems is due to on-site experts working to minimize downtime and helping plan for a speedy, safe recovery

Features

On-site personnel, available 24/7, provide expert reinforcement to help ensure business continuity or speedy recovery
Ongoing damage assessment allows for immediate action when possible, as well as planning for recovery efforts following a major event
Spare parts support ensures you are able to find the right parts to get offline equipment back up and running, which can be a difficult task during a widespread recovery effort
Acceptance testing and startup of any newly installed components is completed per applicable safety standards and manufacturer specifications
Brochures and Data Sheets

Find Your Area Contact

Products Support Contacts

Showing contacts for Virginia, 20149, USA Change
Geist Support - Americas (Rack PDU and Watchdog)
1777 Yolande Avenue Lincoln Nebraska USA
Service areas of focus: Project Services, Performance Optimization Services, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
High Voltage Maintenance – Support
USA
Service areas of focus: Emergency Response

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